Privacy Policy

1. Introduction

2ND Opinon (“the App”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information, including but not limited to:

• Name
• Age
• Gender
• Email Address
• Height and Weight
• Medical Conditions and Medications
• Activity Level and Lifestyle Information

‍

2.2 Usage Data

We may collect information on how the App is accessed and used, such as:

• Device Information: Type of device, operating system, and version.
• Usage Information: Pages viewed, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use the collected information to:

• Provide and improve the App’s services.
• Personalize user experience and deliver tailored health insights.
• Communicate with you, including responding to inquiries and providing support.
• Monitor and analyze usage and trends to improve the App.

4. Sharing Your Information

We do not share your personal information with third parties except:

• With Your Consent: When you consent to sharing your information.
• Service Providers: To companies that provide services on our behalf.
• Legal Requirements: If required by law or to protect the rights and safety of our users and the public.

5. Data Security

We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee its absolute security.

6. Your Choices

You have the right to:

• Access and Update: Access, correct, update, or delete your personal information.
• Delete Account: Request deletion of your account and data.
• Opt-out: Opt-out of certain uses of your information.

7. Children’s Privacy

Our Services are not intended for children under the age of 16 without parental consent. We do not knowingly collect personal information directly from children under 16. However, parents or guardians can create accounts for their children and provide necessary health information. If you believe we have collected personal information from a child under 16 without parental consent, please contact us at support@2ndopinions.ai, and we will take steps to delete such information as soon as possible.

8. Data Retention and Deletion

Upon account termination, identifying data associated with the account will be removed. However, we may retain non-identifiable data for analytical, record-keeping, and regulatory purposes.

If you wish to delete your account, please contact our support team. While personal identifiers will be removed, some anonymized data may still be retained in our systems in accordance with legal obligations and internal policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@2ndopinions.ai.